Shipping policy

SHIPPING 

All orders placed on a business day will be shipped within 24-48 hours. No orders will be shipped on Saturdays or Sundays.

Your order will be shipped via standard shipping, please note that shipping costs and delivery days vary according to your country of residence.

 

DELIVERY

• Italy: 2-3 working days
• EU Countries: allow 3-5 working days
• Rest of the World: allow 5-7 working days

Shippings will be carried by DHL, except for Italy, where GLS will be the selected carrier.

You will receive a confirmation e-mail with a tracking number when your order is shipped

Any additional duties and taxes assessed by customs on International orders are the responsibility of the customer. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

Please note - we cannot undervalue orders, or mark them as a gift.

We are not responsible for any delays caused by destination customs clearance processes.